Privacy Notice
Claims Saathi respects your privacy. Information you share through phone, WhatsApp, email or forms is used to respond to enquiries and provide claim assistance and coordination services.
Website information is general. It is not medical advice and it is not legal advice.
Please provide accurate information. Do not submit unnecessary sensitive data through public website forms. When identity documents, medical records or bank details are required, use approved secure channels as guided by our team.
We do not invent partner lists or publish confidential claim records on this website.
Terms of Website Use
By using this website you agree to use it lawfully and for legitimate claim-assistance enquiries. Content may change without notice.
Users must provide accurate information when requesting assistance. Misrepresentation may delay or prevent support.
External links or third-party tools, if present, may have separate terms. Claims Saathi is not responsible for external sites’ content or practices.
Public forms are not secure document-upload channels. Do not use them to transmit medical records, identity documents, bank details, passwords or OTPs.
Claim Assistance Disclaimer
Claims Saathi provides claim assistance, documentation support and coordination services. Claim acceptance, approval, payable amount and settlement timelines are determined by the insurer or TPA in accordance with the applicable policy terms, exclusions, documentation and relevant procedures. Claims Saathi does not guarantee claim approval or settlement.
Claims Saathi may help organise documentation, reports, follow-ups and available status communication. We do not underwrite insurance, adjudicate claims or replace insurer, TPA, hospital or surveyor decision-making.
Information Security Notice
Sensitive information must use approved secure channels. Avoid sending full identity numbers, medical files or bank proofs through public web forms or unsolicited channels.
This website does not collect claim numbers, so claim references are never placed in page URLs or browser storage. Share claim references only through direct contact with our team, and treat them as confidential.
External Communication Notice
Communication via phone, WhatsApp, email or messaging apps may involve third-party platforms with their own terms and security characteristics. Prefer channels confirmed by Claims Saathi for sensitive exchanges.
External services may have separate terms. Claims Saathi does not control third-party platform policies.
No Guarantee Statement
Claims Saathi does not guarantee claim approval, payable amount, discharge timing, settlement timing or any particular insurer or TPA outcome.
Better coordination may help reduce avoidable documentation rework, but results depend on policy terms, facts, documentation completeness and decision-makers outside Claims Saathi.
Contact Information
Claims Saathi — Trusted for Claim Assistance Services
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For service-fee details: Service fees, where applicable, depend on the type and scope of assistance. Contact Claims Saathi for current details.
